Desktop Support & Servicing...

Let us ease the burden of IT support

The SystemEssentials support package offers:

• Unlimited technical support
• Expert guidance on all IT related issues
• We aim to respond within 2hours to support requests.
• We provide phone, email or on-site visits
• Up-to-date advice on software, upgrades and good PC practice.
• We tailor our support package to meet your exact needs.

Our Microsoft Certified Technicians can analyse and resolve potentially over 90% of your problems without the need to visit your office using our remote desktop support facility.

We aim to respond to any call outs and jobs logged on our interactive support portal within 2 hours. Our interactive support portal acts as your virtual help desk and fault logging system ensuring you keep up to date with the process of any callouts you make.

We also offer a role over scheme where any unused time can be rolled over to the next month to ensure you are getting the most out of our services.

If you are interested please contact us on 01925 217 278.